Terms and Conditions
1. Introduction
These terms and conditions ("Terms") govern your participation in the classes, workshops, and services ("Services") provided by **Own Your Joy** ("we," "us," or "our"). By enrolling in or purchasing any of our Services, either in-person or online, you agree to comply with these Terms.
2. Service Level Agreement
Before participating in any of our classes, whether in-person or online, you agree to:
- Consult a qualified physician or General Practitioner (GP) to confirm that you are fit and healthy enough to participate in physical activities such as dance and yoga.
- You are responsible for ensuring that you are physically able to take part in the sessions, and participation is at your own risk.
We reserve the right to request medical clearance or certification at any time if we have concerns about your health and safety.
3. Right to Removal of Service
We retain the right to refuse or terminate any student's access to our Services at our sole discretion. This includes but is not limited to:
- Violation of these Terms or any additional agreements.
- Misconduct or inappropriate behaviour within our community or towards other members.
- Non-compliance with safety requirements or presenting a health risk to yourself or others.
In cases where a participant is removed from a class or community, no refunds will be provided unless deemed appropriate by us on a case-by-case basis.
4. Community Conduct
Our community thrives on respect, inclusion, and support. By participating in our classes, either in-person or online, you agree to:
- Treat all participants, instructors, and staff with respect and kindness.
- Refrain from any discriminatory, abusive, or inappropriate behaviour.
- Respect the privacy and confidentiality of other participants.
- Avoid sharing, recording, or distributing any proprietary class materials or content without our prior written consent.
Failure to adhere to these conduct rules may result in immediate removal from the class or platform without refund.
5. Payment Terms
5.1 Pricing and Payments
- Our classes and services are priced as advertised on our website and in marketing materials. Prices are subject to change.
- Payment is required in full at the time of booking, unless otherwise specified for subscription services.
5.2 Subscription Services
- Our online studio offers both monthly and annual subscription options. These subscriptions provide access to specified content for the duration of the subscription period.
- Subscriptions are automatically renewed at the end of each billing cycle unless you cancel in accordance with our cancellation policy.
- By subscribing, you authorise Own Your Joy to charge your payment method on a recurring basis (monthly or annually, depending on your selection).
5.3 Block of Classes and Expiry Dates
- If you purchase a block of classes, the validity of the block begins from the date chosen by the purchaser of the first attended class, and the block must be used within the specified timeframe (e.g., 4 weeks, 8 weeks, 10 weeks, etc.), regardless of whether you are unable to attend due to personal reasons, such as illness, holidays, or other commitments.
- The expiry date is fixed and applies regardless of attendance. For example, if you purchase a block of classes valid for 10 weeks, the block must be used within 10 weeks of the date specified at time of purchase, regardless of whether you miss classes or do not use all class credits during that time.
- Own Your Joy is not responsible for missed classes or providing extensions to credits due to personal reasons. It is your responsibility to attend within the allotted time frame, and no refunds or extensions will be provided for missed class credits, even in the case of illness, holidays, or other unforeseen circumstances.
5.4 Cancellations and Refunds
One-off purchases: Once purchased, one-off products (such as downloadable/digital content) are non-refundable.
- Subscription services: You may cancel your subscription at any time through your account settings. Cancellations must be made before your next billing cycle to avoid being charged for the upcoming period. No partial refunds will be provided for mid-cycle cancellations.
- In-person classes: Participants must cancel their spot in an in-person class at least 24 hours prior to the scheduled class time to be eligible for a credit refund or reschedule. Cancellations made after this 24-hour window, or no-shows, will not be eligible for a credit refund or reschedule.
- We reserve the right to issue refunds or credits at our discretion, typically in cases of service failure or significant technical issues.
6. Safeguarding Your Participation
While we strive to create a safe and supportive environment, it is your responsibility to:
- Participate at a level appropriate to your abilities and fitness.
- Follow instructions provided by the instructor, including modifications and safety guidelines.
- Stop any activity that causes discomfort or injury and seek medical advice if necessary.
Own Your Joy is not liable for any injuries or health issues that arise during your participation in our classes. You acknowledge that physical activity carries inherent risks, and you voluntarily assume those risks.
7. Intellectual Property
All content provided in our Services, including class materials, choreography, videos, and documentation, is the intellectual property of Own Your Joy. You are granted a limited, non-exclusive license to access the materials for personal use only. You may not:
- Reproduce, distribute, modify, or create derivative works from the materials.
- Share, record, or redistribute content without express written consent.
7.1 Media and Footage Consent
By participating in any of our classes, workshops, or Services, you consent to the recording and use of any footage or images taken during the sessions. Own Your Joy reserves the right to use this material in:
- Our products and services, including but not limited to our online dance studio.
- Marketing and promotional materials on our social media platforms, website, and other digital content.
Your participation constitutes your consent to use your image and likeness in this way. If you do not wish to appear in any recordings or social media content, you must notify us in writing prior to the session.
8. Liability Waiver
By participating in our Services, you agree that Own Your Joy is not responsible for any injuries, damages, or losses resulting from participation in our classes, workshops, or events. This includes both in-person and online activities. You release Own Your Joy from any liability to the fullest extent permitted by UK law.
9. Changes to Services
We reserve the right to modify, suspend, or discontinue any of our Services, classes, or subscriptions at any time. Any changes will be communicated via email or through our website/apps. If a class or service you have paid for is cancelled, you will be offered an alternative or credit refund at our discretion.
10. Privacy Policy
We take your privacy seriously and are committed to protecting your personal data. Our privacy policy outlines how we collect, use, and protect your information. Please review this policy, available on our website.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your participation in our Services will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Own Your Joy
[email protected]